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FAQ

FAQ

FAQ Frequently Asked Questions

How does it work?
Just follow these simple steps:
1 - Book your appointment
2 - Get your car inspected
3 - Receive a cash offer instantly
It's that easy.
Do you buy any car?
No matter the make, model, or condition of your car, Dubicarsmart is ready to make an offer.
What do I do if I can't find my car on your website?
Don't worry! Just press the Whatsapp button at the bottom of your screen to get in contact with us.
Can you help me if I have a bank loan on my car?
Dubicarsmart will gladly help our clients with their car loans and will give you any remaining difference in cash (or online bank transfer).
Can I come to your office without an appointment?
The professional inspection of your car would take in the range of 20-30 minutes so we appreciate if you book a prior appointment through Whatsapp or through the online evaluation process.
What documents do I need to bring with me?
Bring your registration card, Emirates ID, service history, and any other relevant paperwork related to your vehicle.
Do I need to pay any transaction fees?
Dubicarsmart offers their customers our services free of charge!
How will I receive my payment?
You can receive your payment either in cash or via online bank transfer.
My car is now scrap and doesn't even start. Will still you take it off me?
Sure! Dubicarsmart will handle all the disposal fees for your vehicle free of charge (as well as all RTA and other related paperwork).